This is an interesting topic and one that most business owners will face from time to time.
It’s important to remember that we don’t always have to agree with each other but if you want to get your point across, there are ways of doing so politely and in a way that you are more likely to come to an amicable agreement.
Disagreeing with clients… the nice way! by Tash at Word Constructions is well worth reading and gives some good tips on the topic.
Small Business Diva 
I can’t help but chuckle at the phrasing of this concept. Disagree nicely. : ) The ‘nicely’ being the operative word.
Comment by Pink Heels — October 16, 2008 @ 3:19 am |
I agree – and sometimes it’s easier said than done.
I think most of us like to think that our way is the ‘right’ way, but we have to be able to step back and accept that we are all entitled to our own opinions and beliefs. Just because we don’t agree with someone doesn’t mean that one of us is right and the other wrong, or that one is ‘good’ and the other ‘bad’. We’re just different and see things differently, and that’s okay.
Comment by smallbusinessdiva — October 16, 2008 @ 4:37 pm |
Thanks for saying nice things about my post Donna-Marie 🙂
It does come down to respect and tolerance, but often people find it hard to disagree with clients. Maybe it’s an ingrained “the customer is always right” idea or a fear of losing the client.
And I’m happy to have given you a giggle, Jennifer 🙂
Comment by Tash — November 26, 2008 @ 1:07 pm |